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kuelli on Nov 15, 2014
1 out of 5 starsI would never order from this seller again. It has already been a month since I ordered and it is still "on its way". And apparently there are still another 3-4 weeks to go before it is delivered. Why did I pay $16 for shipping?? Moreover, I think the seller has been dishonest and wouldn't cancel my order when I asked - instead claiming that it had shipped when I suspect it actually hadn't. Do not recommend.
Alex responded on Dec 21, 2014
You ask about cancel after the order was shipped, so we can't cancel it yet. All the chalkboards are made to order and they might take 7+ days to ship due to their handmade nature, as I explain in each listing, so I'm not sure how this buyer missed that. I ship by Mexican postal service. They provides a tracking number and will be delivered under signature. If there´s nobody able to sign at the time of delivery, they will leave a note informing when they´ll come back, or when you can go to pick up the package at the post office. Delivery time is about 2-4 weeks or more, depending on Customs, the weather and Holidays, that's completely out of my hands. The shipping rate is according weight and destination, and as the chalkboards are made from solid wood the rates aren't cheap. Sorry!
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genevieve on Mar 20, 2014
5 out of 5 starsit would be better if the chalk was wrapped correctly and separately... When I opened the package the chalk was all broken and the board was all white...I had to wash it. besides this little oops, the item is wonderful!
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